FAQ

What is included in the MIAMI Subscription?
– All the full length video/dvds (15) on the site. All the audio/cds (45) on the site. Both MIAMI and Yerachmiel Begun CDS.
(You can see and preview all these products from the top menu).
– Special Video features (23). Additional videos and features added throughout the year.
– Access to the Yom Tov Live channel which each Yom Tov has new shows, at scheduled times. (If available, purchased separately is $25-$36).
– Miami Radio on 24/6.

How do I access my MIAMI Subscription content?
Once signed in to your account, everything will be available to you in a dropdown list in a ‘my subscription’ tab in the top menu, that appears just for members/subscribers!

To cancel a subscription: Send an email with that request, no later than 3 days before it expires to shirainuevents@gmail.com. Monthly subscribers may cancel only after 12 months.

How do I stream from my computer or phone and do other work at the same time?
On the computer, even if you open a new browser window, you can still watch or listen to the videos/cds. On the phone, if you want to listen to audio and go to another window, you can use the ‘play entire album’ feature, available for every album, which will not stop after each song completes. This allows you to listen as you do other things. Same feature is available on the computer on each album.

How powerful are the servers of miamiboyschoir.com? Can it handle thousands of people at once?
YES! we upgraded to the best servers in the business.

How many family members can use the same email address sign in? Will the subscription renew each year?
3 members can use it ONLY from the same household. Not the extended family. The subscription will renew each year automatically. To cancel send an email to ybandmiami@aol.com asking for the cancellation. It will be done within 48 hours.

How do I access my rented or downloaded content?

To access follow these steps:
– Sign in. Go to “My Account” on the top menu bar (top of the page).
– For streaming videos and the Chol Hamoed Channel click “Access videos”.
– Click “View” on the item you bought.
– For downloads, click on ‘Downloads”.

How does my son audition for MIAMI?

РSend an email requesting an audition to: ybandmiami@aol.com.
– Include your full name, address, cell number(s), your sons name, school, age & grade.

Are voice lessons available by Zoom?

– Yes, by appointment. Please email: ybandmiami@aol.com for details.